New Mexico Consumer Protection
New Mexico Office of the Attorney General Address: 408 Galisteo Street, Villagra Building, Santa Fe, NM 87501 Phone: 1-800-678-1508 (Toll-Free in NM) or 505-717-3500 Email: consumer.protection@nmag.gov Website: https://www.nmag.gov Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Mountain Time)
State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in New Mexico:
- New Mexico Telemarketer Registration Act: The New Mexico Telemarketer Registration Act (NMSA 1978, Section 57-16A-1 et seq.) requires telemarketers to register with the state and follow specific regulations, including time restrictions for telemarketing calls.
- New Mexico Unfair Practices Act: The New Mexico Unfair Practices Act (NMSA 1978, Section 57-12-1 et seq.) prohibits deceptive and unfair trade practices, including those related to telemarketing and consumer transactions.
- New Mexico Collection Agency Regulatory Act: The New Mexico Collection Agency Regulatory Act (NMSA 1978, Section 61-18A-1 et seq.) regulates debt collection agencies and protects consumers from abusive debt collection practices.
- New Mexico Do Not Call Registry: While New Mexico doesn’t have its own Do Not Call list, residents can register their phone numbers with the National Do Not Call Registry (https://www.donotcall.gov) to reduce unwanted telemarketing calls.
How to Make a Report:
To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in New Mexico, contact the New Mexico Office of the Attorney General at 1-800-678-1508 during business hours, or email consumer.protection@nmag.gov.
To register for the National Do Not Call Registry or file complaints against telemarketers, visit https://www.donotcall.gov. Please note that the hours of operation and contact information are subject to change, so it’s a good idea to verify the details on the respective websites before reaching out to the agencies.