New Jersey Consumer Protection

New Jersey Division of Consumer Affairs Address: 124 Halsey Street, 6th Floor, Newark, NJ 07101 Phone: 1-800-242-5846 (Toll-Free in NJ) or 973-504-6200 Email: AskConsumerAffairs@lps.state.nj.us Website: https://www.njconsumeraffairs.gov Hours of Operation: Monday to Friday, 8:45 AM – 5:00 PM (Eastern Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in New Jersey:

  • New Jersey Do Not Call List: New Jersey residents can add their phone numbers to the Do Not Call List to reduce unsolicited telemarketing calls. To register, visit https://www.njconsumeraffairs.gov/donotcall or call 1-888-382-1222.
  • New Jersey Consumer Fraud Act: The New Jersey Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.) prohibits deceptive practices and false advertising by businesses, including those involved in telemarketing scams.
  • New Jersey Fair Debt Collection Practices Act: The New Jersey Fair Debt Collection Practices Act (N.J.S.A. 45:18-1 et seq.) regulates debt collection practices within the state and provides consumer protections against abusive debt collection calls.

Additional State Level Agency:

New Jersey Board of Public Utilities Address: 44 South Clinton Avenue, 3rd Floor, P.O. Box 350, Trenton, NJ 08625-0350 Phone: 1-800-624-0241 (Toll-Free in NJ) or 609-341-9188 Email: customer.relations@bpu.nj.gov Website: https://www.bpu.state.nj.us Hours of Operation: Monday to Friday, 8:30 AM – 4:30 PM (Eastern Time)

The New Jersey Board of Public Utilities regulates utilities and investigates consumer complaints related to telemarketing issues and telecommunications services.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in New Jersey, contact the New Jersey Division of Consumer Affairs at 1-800-242-5846 during business hours, or email AskConsumerAffairs@lps.state.nj.us.

To register for the New Jersey Do Not Call List or file complaints against telemarketers, visit https://www.njconsumeraffairs.gov/donotcall or call 1-888-382-1222. For issues related to telecommunications services or to file complaints against telemarketers, contact the New Jersey Board of Public Utilities at 1-800-624-0241 or email customer.relations@bpu.nj.gov.