Mississippi Consumer Protection

Mississippi Attorney General’s Office, Consumer Protection Division Address: 550 High Street, Suite 1200, Jackson, MS 39201 Phone: 1-601-359-4230 Email: consumer@ago.ms.gov Website: https://www.ago.state.ms.us/consumers/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Mississippi:

Mississippi Telephone Solicitation Act: The Mississippi Telephone Solicitation Act (Mississippi Code, Title 77, Chapter 3, Article 39) regulates telemarketing practices and allows residents to reduce unsolicited telemarketing calls.
Mississippi Consumer Protection Act: The Mississippi Consumer Protection Act (Mississippi Code, Title 75, Chapter 24) protects consumers from deceptive trade practices and fraud, including those used in telemarketing.
Mississippi Fair Debt Collection Practices Act: The Mississippi Fair Debt Collection Practices Act (Mississippi Code, Title 75, Chapter 67) establishes guidelines for debt collectors and protects consumers from abusive debt collection practices.
Mississippi No-Call List: The Mississippi No-Call List allows residents to reduce unwanted telemarketing calls. To register, visit https://www.psc.state.ms.us/nocall/ or call 1-800-356-6430.

Additional State Level Agency:

Mississippi Public Service Commission Address: 501 North West Street, Suite 1126, Jackson, MS 39201 Phone: 1-800-356-6430 (Consumer Services Division) Email: info@psc.state.ms.us Website: https://www.psc.state.ms.us/ Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Central Time)

The Mississippi Public Service Commission oversees various industries, including telecommunications, and handles consumer complaints related to telemarketing issues and telecommunications companies.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Mississippi, contact the Mississippi Attorney General’s Office, Consumer Protection Division, at 1-601-359-4230 during business hours, or email consumer@ago.ms.gov.

To register for the Mississippi No-Call List or file complaints against telemarketers, visit https://www.psc.state.ms.us/nocall/ or call 1-800-356-6430.

For issues related to telecommunications services or to file complaints against telemarketers, contact the Mississippi Public Service Commission’s Consumer Services Division at 1-800-356-6430 or email info@psc.state.ms.us.