Michigan Consumer Protection

Michigan Department of Attorney General, Consumer Protection Division Address: G. Mennen Williams Building, 7th Floor, 525 W. Ottawa St., Lansing, MI 48933 Phone: 1-517-335-7599 Email: miag@michigan.gov Website: https://www.michigan.gov/ag/0,4534,7-359-81903—,00.html Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time)

State Level Agencies and Laws Protecting Consumers against Robocalls, Telemarketers, and Debt Collection Calls in Michigan:

  • Michigan Do Not Call Registry: The Michigan Do Not Call Registry allows residents to reduce unwanted telemarketing calls. To register, visit https://www.michigan.gov/ag/0,4534,7-359-81903_20942—,00.html or call 1-877-765-8388.
  • Michigan Consumer Protection Act (MCPA): The Michigan Consumer Protection Act prohibits unfair or deceptive trade practices, including those used in telemarketing and debt collection.
  • Michigan Regulation of Collection Practices (Michigan Compiled Laws, Chapter 445, Act 70): Michigan’s Regulation of Collection Practices Act establishes rules for debt collectors and protects consumers from abusive debt collection practices.

Additional State Level Agency:

  • Michigan Public Service Commission (MPSC): Address: 7109 W. Saginaw Hwy, Lansing, MI 48917 Phone: 1-800-292-9555 Email: mpscedockets@michigan.gov Website: https://www.michigan.gov/mpsc Hours of Operation: Monday to Friday, 8:00 AM – 5:00 PM (Eastern Time)

The Michigan Public Service Commission oversees telecommunications services and handles consumer complaints related to telemarketing issues and telecommunications companies.

How to Make a Report:

To report robocall violations, telemarketing scams, debt collection abuses, or other consumer-related complaints in Michigan, contact the Michigan Department of Attorney General, Consumer Protection Division, at 1-517-335-7599 during business hours, or email miag@michigan.gov.

To register for the Michigan Do Not Call Registry or file complaints against telemarketers, visit https://www.michigan.gov/ag/0,4534,7-359-81903_20942—,00.html or call 1-877-765-8388.

To report issues related to telecommunications services or file complaints against telemarketers, contact the Michigan Public Service Commission at 1-800-292-9555 or email mpscedockets@michigan.gov.